Signing in to Spinboss should take seconds. Most login problems we investigate come down to a mistyped email, an expired reset link or a VPN, so this guide covers the normal steps first and the fixes after. If you do not have an account yet, start with our registration guide.
Logging in on desktop
- Go to the Spinboss homepage in any up-to-date browser.
- Click Log in in the top right corner.
- Enter the email address you used to register.
- Enter your password. Passwords are case-sensitive.
- If two-step verification is switched on, type the SMS code sent to your mobile.
- Click Log in. Your balance and any active bonus appear in the header.
Log in to Spinboss18+ · New UK players · T&Cs apply · Please gamble responsibly · BeGambleAware.org
Logging in on mobile
Spinboss has no native app in the App Store or Google Play; it runs in your phone’s browser. Open the site in Safari (iPhone) or Chrome (Android), tap the menu or the Log in button and enter the same email and password you use on desktop. Your account, balance and bonuses are shared across every device.
| Device | Where to log in | Biometric login |
|---|---|---|
| Desktop / laptop | Browser, Log in button top right | No |
| iPhone / iPad | Safari, or the home-screen web app | Face ID / Touch ID on the web app |
| Android | Chrome, or the home-screen web app | Fingerprint / face unlock on the web app |
Using the home-screen web app with Face ID
Adding Spinboss to your home screen gives you an app-style icon and faster sign-in:
- Open Spinboss in Safari on iPhone or Chrome on Android.
- On iPhone, tap the Share icon, then Add to Home Screen. On Android, tap the three-dot menu, then Add to Home screen or Install app.
- Open Spinboss from the new icon and log in once with your email and password.
- When prompted, allow Face ID, Touch ID or fingerprint login.
From then on you can unlock your account with a glance or a touch. Our mobile guide covers the web app in more detail.

Turning on two-step verification
Two-step verification (2SV) adds a one-time SMS code to each login from a new device. It is optional, but we strongly recommend it, as it stops anyone who learns your password from getting into your account.
- Log in and open My account, then Security.
- Switch on Two-step verification.
- Confirm the code sent to your registered UK mobile.
If you change your phone number, update it in your account before you switch handsets, or you will need live chat to regain access.
Resetting your password
Forgotten your password? Click Forgot password on the login screen and enter your account email. Spinboss sends a reset link that is valid for 60 minutes. Choose a new password you have not used elsewhere, then log in with it. If the email does not arrive, check spam and confirm you are using the right address.
When login fails
| Symptom | Likely cause | First step |
|---|---|---|
| “Incorrect email or password” | Typo, caps lock, or a different email | Reset your password |
| Account locked for 30 minutes | 5 wrong attempts | Wait, then reset your password |
| No SMS code arrives | Signal issue or old number on file | Wait 2 minutes, request a new code, or contact live chat |
| “Not available in your location” | VPN on or outside Great Britain | Turn off the VPN |
| Account suspended or restricted | Verification, GAMSTOP or a time-out | See our account blocked guide |
For step-by-step fixes, see our login problems guide. If your account has been restricted rather than simply locked, our account blocked guide explains the common reasons. Spinboss live chat is available 24/7, even when you are logged out; our support guide shows how to reach it.
Security tips and logging out on shared devices
- Use a unique password for Spinboss and store it in a password manager.
- Turn on two-step verification.
- Never share your login. Account sharing breaks the Spinboss terms and can void bonuses.
- Spinboss will never ask for your password by email or chat.
- On a shared computer or tablet, always tap Log out from the account menu, close the browser and never tick “remember me”. Clear the browser history if others use the device.
Logging in is also a good moment to check your deposit limits and account history. If you ever feel the need to step away, a time-out or self-exclusion can be set from the same account menu, and our responsible gambling guide explains each option.
Play at Spinboss18+ · New UK players · T&Cs apply · Please gamble responsibly · BeGambleAware.org
